How Volico’s Smart Hands Services Can Accelerate Your Growth
Sooner or later, every IT department faces a situation where an urgent task needs to be done, but no team member is available to complete it. In this scenario, the simplest of tasks, like plugging something in, can turn into an issue if no one’s there to execute it. Complex technical tasks require even more […]
The Pros and Cons of Remote Hands vs Smart Hands Services
While at first hearing the two terms might sound like they are referring to some entities like Thing from The Addams Family, actually smart hands and remote hands are quite real but very different and less creepy. Smart hands and remote hands refer to two types of technical service support provided by data centers, which […]
Why Your Business May Need Both Smart Hands & Remote Hands
Despite the rising adoption of cloud computing, many businesses are still maintaining their applications and services on-premises. Sure, shifting to the cloud is a progressive way of doing business. However, you’re better off running some business-critical operations on a physical data center. Datacenter services are an essential step that requires careful planning and preparation. Control and […]
Smart Hands Cost-Benefit Analysis
Imagine the following scenario. Late into the night, you receive an alert that a critical part of your server infrastructure has gone down, and the problem requires immediate attention. As a result, your e-commerce platform is no longer working, and customers around the world cannot purchase your products or services. The downtime for servers costs […]
The Importance of Smart Hands Service During the Coronavirus Pandemic
Smart Hands Support A smart hands support is operational, 24/7 on-demand support for remote management, troubleshooting, installation, and maintenance of data center client’s tools. Smart hands relate to an expert or a team of expert technicians positioned on-site that can speedily respond to problems that may go up within the data center. Smart hands are […]
Smart Hands Services: When Your Time is Worth Money
There comes the point in your company’s IT department when a task needs to be completed, and no one is available or able to handle it. Maybe it’s off-hours. The task can be small or major—basic diagnostics; plug in a cable; add IP addresses to a firewall. Regardless, no one is available. And the task […]
How Smart Hands Services Can Help Your Business
One service ensures there’s someone on hand to respond immediately to address problems that might occur with your servers. Smart Hands service, provide remote management, custom installations, and equipment troubleshooting assistance 24 hours a day, 7 24 hours a day, 7 days a week. Smart Hands Service extends your on-site IT presence by leveraging support […]