SignaTouch is a Software-as-a-Service (SaaS) provider that assists healthcare and education organizations with improving the process workflow by means of mobile signature capture. The company has domestic and international offices and is headquartered in Coral Springs, Florida.
Prior to moving to Volico, SignaTouch experienced continuous availability and bandwidth issues causing development delays. In the past, finding a DaaS hosting provider that met the company’s requirements was cost prohibitive, creating a ‘Keep Calm, and Carry On’ environment.
CEO Robert Masterson explains: “We faced development issues with the larger portion of the development staff in Mumbai, India, and other members based in the US. We needed a hosting provider that could provide rack expandability, high bandwidth, and a secure, convenient location with Tier 4+ facilities in the southern half of Florida at a reasonable price point.”
They found Volico in the list of Florida hosting providers online, went onsite, and signed the contract. Commitment to data security evident from multiple certifications (SSAE 16, SAS 70, SOC2 Type II, PCI, and NIST) is what made Volico Data Center Hosting stand out to SignaTouch, as the company operates in both education and healthcare markets. Volico’s compliance with the Health Insurance Portability and Accountability Act (HIPAA) which helps insure the privacy of individuals’ health information contributed in cementing the choice. Mr. Masterson continues: “We considered a data center facility in Boca as well as data centers in Tampa and Orlando. We generally found the South Florida-based solutions to be high priced because of hurricane-related aspects. In addition, other locations (than Volico) did not provide the same level of convenience or have the same level of security that Volico offered. When we saw the facility in Deerfield, we stopped looking. Volico Deerfield facility is RIGHT on the fiber lines, it is a Tier 4 facility, and has a great location for minimal hurricane and flood impacts.”
Download this success story case study to see how SignaTouch has achieved security and reliability with Volico Datacenter as a Service (DaaS) managed hosting solution.
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