Smart Hands Support
A smart hands support is operational, 24/7 on-demand support for remote management, troubleshooting, installation, and maintenance of data center client’s tools. Smart hands relate to an expert or a team of expert technicians positioned on-site that can speedily respond to problems that may go up within the data center. Smart hands are normally charged by the hour and have things like handling collocation tools, composite cable configurations, rack and stack, circuit testing, troubleshooting, equipment testing, and installing a firewall.
Several collocation data centers provide smart hands service to their clients. It shows that they can transfer IT management and maintenance tasks to their team/staff fellows who are on-the-scene at a colocation center and employed by their relevant data center supplier. It’s normal to watch how smart hands in the data center enhance convenience and help in saving your time and money. Still, throughout the past few months, people have become more and more aware of how important it may be to have the exclusive right of a smart hands service. That’s mainly because of COVID-19, the new Coronavirus that arose in China at the starting of 2020.
The Coronavirus Is Striking The Planet
The Coronavirus has since turned into a threat all across the globe. Various media outlets have live trackers to track Coronavirus to assist people in keeping a check on the viruses’ motility and severity. At this time, when I’m writing this article, it has scored 104 countries leastwise, churning up above 119,000 people and resulting in 4,000 plus fatalities. The United States has announced 1,000+ confirmed cases while in Italy, a temporary lockdown and closing of all the schools have been announced for safety as Italy has been named as one of the most endangered European nations.
One more prospect that makes things more complicated is that the method of limiting the sicknesses’ outspread normally implies recognizing all the people who had a close relationship with a confirmed patient of Coronavirus. Health officials inquire about them to be quarantined for a minimum of 14 days, even if there are no apparent symptoms of Coronavirus. Furthermore, big tech companies, like Apple and Google, have recommended their team/staff members to work from home whenever it is necessary. Still, Google offices in North America will remain open for employees who can’t perform their jobs or daily tasks remotely.
A Smart Hands Service confines the number of people and their access to a data center
One of the basic reminders to avoid Coronavirus is that the people must avoid meeting their friends or relatives who have symptoms of the Coronavirus – like fever, cough, or breathing issues – and have just traveled from regions or countries where the presence, sicknesses, and deaths have been confirmed because of Coronavirus. Some people take those words in advance and keep themselves apart for 14 days after coming back from such trips, irrespective of their emotions. Several nations have chosen to cancel festivals, conferences, sports matches, and other festivities where a person could come into contact with people unknowingly who have the virus and didn’t identify it yet.
As a smart hands service keeps external people from getting in to protect data center requirements, the overall amount of people within the data center and those who visit it regularly should decrease. Evoque, a data center brand with necessities in Asia, had that reality in mind and introduced an idea to cater to clients while reducing the Coronavirus disperse. It allowed five free hours of smart hands managed service with all the facilities in Hong Kong and Shanghai. The company also inspired customers to use smart hands opportunities whenever they can and prompted them that they can demand these services via an online portal.
A Smart Hands service could become specifically critical during the Coronavirus spread out
One more cause why so many customers may be particularly happy to have these services in the data center is the reason that the disperse and score of the sickness has urged many employers to observe just how much their staff members can accomplish from home. Pulse Secure, which is a California-based entry control company, declared a service that allows its clients to remotely access the cloud resources and data center as a safety measure of the Coronavirus outbreak.
Different companies and individuals may rely more on data center potentialities because of the Coronavirus. For instance, lots of U.S. universities invalidated personal classes and will shift to online learning because of the scare about the Coronavirus. Furthermore, as many people make up their minds to stay home as they have no other choice, it’s easy to guess the raised strain on sites that provide grocery deliveries, teleconferencing services, and streaming entertainment for remote workers, to identify but a few. Hence, the companies that hold an online portal to offer those services, and others may want to rescale and depend more hard on the data center sustainment that a smart hands team could deliver.
A Smart Hands Services Offers Stability In Unsure Times
The Coronavirus provides business representatives with enough things to panic about. The method of a company broadcasting its own IT personnel to colocation centers could worsen the overall tension. The accessibility of a smart hands service lets business owners and company leaders feel positive that everything in the data center will keep working in a smooth way even when business spokesperson don’t or can’t want to have people move to the data centers themselves.
Nobody can predict how long the Coronavirus may affect the world, but modifications are doubtlessly happening already. A smart hands service can provide essential assistance in this time of special need. Smart hands service can handle the IT department of your company, address problems like custom installation, remote management, or equipment troubleshooting aid for your server. It also assists in maintaining the infrastructure of the company with its in-house staff. This is the reason why several businesses are switching to managed suppliers offering 24/7 monitoring and regular maintenance. Data centers offer different levels of on-site support, but dedicated smart hand teams offer and perform beyond expectations to benefit their collocation clients.
Ready to See How Volico Data Centers Can Help You?
Every data center offers some degree of on-site support but only dedicated Smart Hands teams go above and beyond to benefit colocation customers. Wouldn’t it be nice to have an extra set of eyes, ears, and hands inside your data center 24x7x365? Volico Data Centers gives you that option.
• Call: 888 865 4261
• Chat with a member of our team to discuss which solution best fits your needs.
