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Note
Windows installers will support English, Japanese, and Spanish. End-users cannot add installation support for additional languages. The language chosen during the installation will NOT become Backup Manager's default user language.

 


1. Log on to the Windows server as a member of the local Administrators group.

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Notice
The user account must have the "Log On as Service" permission to start the Backup Agent service automatically.
 


2. Extract the files from the archive. (Please contact our support team for help obtaining the agent installer) Navigate to the directory where you saved the "Enterprise Edition" or "Enterprise Agent" installation file. The Backup Agent installer will have the following attributes:

For a 32-bit system:

  • File name - ServerBackup-Enterprise-Agent-win32.zip
  • File size - 31.8 MB

For a 64-bit system:

  • File name - ServerBackup-Enterprise-Agent-win64.zip
  • File size - 53.1 MB


 

Note
The "Enterprise Agent" installer package contains only the Backup Agent software and is a much smaller package.
 


3. Double-click the file from the archive.

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9. The installer will check your system for possible problems. It is strongly recommended that you ensure all tests have a "Pass" status. You can repeat the tests by clicking the "Test" button. Click "Next" to go to the next screen.

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Note
You can find the full list of requirements here: Server Backup Manager System Requirements

 



 

Note
If one or several requirements are not met, then an explanation will be displayed in the "Message" column. For such configurations, proceeding with the installation is not recommended.

Possible values for the "Status" column are "Pass," "Not Recommended," and "Fail."

If possible, correct the configuration and click "Test" again.

 


10. On the next screen, choose the installation directory for the Backup Agent. It is safe to leave the default location untouched. However, you can install the Backup Agent to another directory if, for example, you do not have enough free space on disk C. Click "Next" to continue.

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